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26/09 Dhanush
HR at Black & White Business Solutions Pvt Ltd

Views:2 Applications:1 Rec. Actions:Recruiter Actions:0

International Voice Process Role - BPO (1-4 yrs)

Bangalore Job Code: 235643

Currently Hiring For International Voice Support for E- Commerce.

Candidates with 1- 4 years experience in International Customer Support Can apply.

Undergraduates and Graduates with any discipline can apply

Looking out for Immediate Joiners

Excellent communication skills to attend/resolve client issues on calls/chat/mail.

Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage

Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory

General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing

Productivity applications like Microsoft office tools.

Open to work in 24- 7 and work from office environment

Analytical problem solvers who will understand issues and to resolve customer issues

Problem solving skills and quick thinking to own & resolve customers- issues independently, thoroughly & efficiently

Being proactive and show the utmost respect for customer's time

Good time management, ensuring all contacts with customers add value

Work from Office

Job Location : Pune and Bangalore

Qualification : Customer support- Full time Graduates

Service Desk - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science

Shifts : 24- 7

Experience : 1+ Years

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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