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10/10 Tulika banerjee
International Voice Process at Ienegizer

Views:11 Applications:8 Rec. Actions:Recruiter Actions:4

International Voice Process Role - BPO (0-2 yrs)

Noida Job Code: 237794

International voice process


- Excellent English Communication is a must.

Call Center Agent Job Responsibilities :

- Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying Information.

- Determines Eligibility By Comparing Client Information To Requirements.

- Establishes Policies By Entering Client Information; Confirming Pricing.

- Informs Clients By Explaining Procedures; Answering Questions; Providing Information.

- Maintains Communication Equipment By Reporting Problems.

- Maintains And Improves Quality Results By Adhering To Standards And Guidelines; Recommending Improved Procedures.

- Updates Job Knowledge By Studying New Product Descriptions; Participating In Educational Opportunities.

- Accomplishes Organization Mission By Completing Related Results As Needed. Call Center

Agent Qualifications / Skills :

- Verbal Communication

- Phone Skills

- Listening

- Data Entry Skills

- People Skills

- Informing

- Customer Focus

- Customer Service

- Attention To Detail

- Professionalism

- Multi-Tasking

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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