Talent Sourcing Specialist at Randstad India
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International Voice Process Role (1-5 yrs)
International Voice Process / Service Desk
- Provide phone support and follow up support as required and as directed by Service Desk Supervisor.
- Utilise the knowledge base, and other team members to maximise first point of call resolution where possible.
- Provide first level analytical and procedural support for incident resolution.
- Build appropriate rapport to establish constructive and trusting relationships with support team
- Understands priority of system failure and its impact
Interview Mode : Face 2 Face
Location : Bangalore
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