GRO at InterGlobe Technologies
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InterGlobe Technologies - Process Associate - Customer Service (0-3 yrs)
InterGlobe Enterprises Limited- a leader in aviation and travel related services. With its footprint, spanning across the globe from 10 state-of-the-art delivery centers- IGT employs over 5000 travel experts worldwide.
Job Description :
- Inbound Customer Service Centre for India's #1 Airline
- Handling inbound calls related to pre / post travel queries from Indigo Customers worldwide
- Assisting customer with making a reservation / modification / cancellation & Flight Information
- Providing Excellent Customer Service
Eligibility Criteria :
- Mandatory fluency in both ENGLISH & HINDI
- 24/7- 365 days working environment, with 6 working days with 01 rotational Weekly Off
- Transportation is provided ONLY between 9 pm to 5 am
- Any Diploma/UG/ Post Graduate and dropouts can apply
- Any Travel Experience/Diploma will be an added advantage
Benefits to employees :
- Benefits on Domestic Air Travel post successful completion of 06 months (only Airport Taxes need to pay)
- Additional income can be earned through Incentive schemes; OT; SALES Incentive
- Growth Opportunities post successful completion of 09 months through IJP's in various departments.
Salary :
- Fresher's - INR 1,68,000/-
- Experienced - INR 1,80,000/-
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