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23/04 Himanshu Gupta
Co - Founder at IntelliTicks

Views:77 Applications:24 Rec. Actions:Recruiter Actions:18

IntelliTicks - Executive - Technical Support (1-4 yrs)

Gurgaon/Gurugram Job Code: 209820

Preferred Candidates :

- Computer Science ( B.Tech / BE / B.Sc/ BCA from a good university

- Minimum 1 year of experience in technical support in voice, chat, and email.

- Candidate should be well versed with a computer, MS Office (Word, Excel, applications and google sheets, etc.)

Job description :

- You will be responsible for providing complete support to technical issues related to our solutions

Roles and Responsibilities :

- Outstanding communication (written and oral) and interpersonal skills

- Display customer empathy solution-driven approach

- Minimum 1 year of experience in technical support in voice, chat, and email

- Technical support executive who is experienced in Technical support in Voice, chat, and email

- Experienced in Level 1 debugging on technical issues related to our solutions.

Skills and Competencies Required :

- Strong Customer Service and problem-Solving skills

- Achieve a high level of customer satisfaction

- Candidate should be well versed with a computer, MS Office (Word, Excel, applications and google sheets, etc.)

- Basic knowledge of Javascript and HTML

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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