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15/11 Akankhya Mishra
Senior Talent Acquisition Specialist at Intellipaat

Views:91 Applications:25 Rec. Actions:Recruiter Actions:19

Intellipaat - Senior Executive - Sales Support (1-3 yrs)

Bangalore Job Code: 136110

Company Profile:

Intellipaat is an E-learning and professional certification company for software developers, IT administrators, and other professionals, established in 2011, headquartered in Bangalore, India. The training is offered in three major modes: Online Instructor-Led Training, Self-paced e-learning training, and Corporate Training.

The company offers more than 150 courses on skills like Big Data, Data Science, Business Intelligence, Mobile Development, Databases, and Cloud Computing. Intellipaat conducts corporate training programs for clients including Ericsson, Genpact, Wipro, Cognizant, and TCS, and has trained more than 700,000, working professionals

Responsibilities:

- Should have strong customer grievances handling and team handling experience

- Should have prior work experience in ticketing systems like Freshdesk, etc.

- Should have leadership qualities and quick in understanding root cause issues and fix them at the earliest

- Should be strong in process creation and execution of the same

- Good experience in working with MS excel

- Problem Solving skills

- Quick learner and have zeal to pick up new challenges

- Problem solving approach and strong interpersonal skill, structured thinking

Requirements and Qualifications:

- Should have good written and spoken communication skills

- Should be smart and a hard worker

- Minimum 1 years of experience in Support and Operations

- Should be B.E with fair knowledge of programming languages

- Team Player

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