Role Objectives:

- Qualify and convert key user leads into paying customers by giving pertinent information about the company's services and handholding them into a purchase.

- Identify potential prospects for new customers by calling and following up with leads administered.

- Close new business deals by coordinating requirements, and developing & negotiating commercials.

- Monitor customer and market activity and provide feedback to marketing and other teams.

- Influence future lifetime value through higher customer satisfaction.

- Manage Customer Success Activities and formulate strategies to improve customer fulfillment.

- Provide services to clients in order to satisfy them completely; conduct yourself on principles of honesty, simplicity, trust, and high level of ethics

- Ensure timely closures.

- Ensure timely reporting in daily, weekly, and monthly reporting formats administered.

- Act as the First Point of Contact with the users.

- Aggressive to reach and exceed monthly, quarterly, and annual sales targets/goals.

Ideal Candidate Profile:

- Excellent verbal/interpersonal communications skills in English and Hindi

- Ability to lead, motivate, communicate, and generally interact with people in a positive way

- Enthusiastic, professional, and energetic with a positive attitude

- Strong organizational and problem-solving skills

- Ability to analyze results, plan for the future, make good decisions, and take responsibility

- Working knowledge of Excel, Emails, CRM, and collaborative IT tools and apps

Experience:

At least 3 years in a sales tele-calling role with a clear understanding of inside sales activities and job requirements

Educational Background:

Candidates should have at least be in a bachelor's degree in the field of their choice, but looking to grow in the sales environment.

The ideal candidate will be a self-starter, highly driven, energetic, and enthusiastic, a positive influence to the team, and ready to offer new ideas and learning. A never-say-never attitude is a must. The candidate should possess an entrepreneurial drive, great interpersonal skills, born to hustle, and will be comfortable working in an unknown environment.

Areas of Development: The candidate will learn high-impact selling, develop interpersonal skills, forget inhibitions and become a sales live wire.

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