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06/01 Amit
HR at Connexions

Views:67 Applications:41 Rec. Actions:Recruiter Actions:29

Inside Sales Role - FinTech (2-6 yrs)

Bangalore Job Code: 141883

Location: Bengaluru (Working from office located in MG Road) Not Remote

Date of Joining: ASAP

Company : The company is an early-stage fin-tech startup founded by three financial services professionals who have strong education pedigree (IIT/IIM). The company is building financial products specifically tailored for middle class urban households. These products will significantly improve the lives of people by meeting their aspirations. The first product of the company is already live and many more products are in the pipeline.

Customer Ninja Profile ( Inside Sales)

This is a customer-facing role with the primary responsibility of interfacing with the customers right from acquisition of customers to repayments. This is an opportunity to be part of the early sales team and grow with the organization. This is a key role where candidate will be the face and voice of the company to our customers. We are looking for candidates who are passionate about talking to and understanding the needs of the customers, and keen to play a role in building the - customer-centric- culture of the organization. High performers in this role will be given additional exposure and a chance to grow quickly within the firm.

Roles and Responsibilities : 

Sales :

- Consultative selling by pitching product to customers both in offline events and via tele sales

- Building a long-term relationship with customers

- Ability to think on the feet and understand the customer pulse and pitch accordingly

- Ability to take rejections and not let it affect the pitch to the next customer

Resourceful : 

- Always thinking of ways to get new leads, try different approaches to pitching, and adding value to the firm in various ways apart from just the core responsibility

- Not taking - no- for an answer - persistent with the customers while being pleasant and respectful; ability to engage and persuade

- Diligent in follow ups with the customer; taking ownership of every single lead and taking it to closure

- Understand customer concerns and relay it back to the product team to improve the product & application process

Collections : 

- Handle payment delays from customers through dialogue and persuasion

Requirements : 

- Passionate about talking to and understanding customer needs

- Fluent communication in English

- Passionate about personal growth and making a difference

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