Inside Sales Role (1-5 yrs)
Designation : Inside Sales (Relationship Executive)
Experience : 1 to 5 Years
Job Description :
- Answer any and all queries related to our services in a manner that instils confidence and encourages a customer to transact with us.
- Learn the workings of the service, explaining the same to the customers and answering all queries related to them.
- Adapt to new customer situations and anticipating new kinds of queries is essential while we as a company understand our customers better.
- You will also be an integral part of our launch team and will be expected to share any feedback that customers may have towards improving our services.
Job Accountabilities and Tasks :
- Contact customers who have applied for our services and take them through the application process
- Explain the security protocols followed by our company to help customers overcome any and all apprehensions
- Acquire new customers through leads and cold calls
- Follow-up regularly on open leads to ensure lead conversion
- Work closely with the operations team to provide a great service for our customers
- Follow-up for interest collection and NPA reduction
- Keep track of customer database and record feedback
- Provide email and SMS support to customers
- Ensure that the customer receives the highest standard of service
- Improve client retention through great customer service
JOB SPECIFICATION :
Location : Bangalore
Ankita
9513408941
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