Talent Aquisition at Input Zero Technologies
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Input Zero Technologies - Account Manager - Sales (5-7 yrs)
- At InputZero, client relationships are our top priority. We are looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. Build meaningful, long-lasting relationships that move our business forward.
Objectives of this role :
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales/pre-sales and other internal teams to develop strategic marketing plans and ensure
KPIs are being met :
- Develop a thorough understanding of our products and service offerings to better upsell and crosssell to clients
Responsibilities :
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
