Talent Acquisition at IndiaMART InterMESH Ltd
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IndiaMart - Senior Executive/Assistant Manager - Telesales & Service (1-3 yrs)
What the Role involves :
- Position holder will be an individual contributor
- Build and manage productive, professional relationships with clients using telephonic and/or video conversations
- Ensure clients are using and deriving benefit from IndiaMART
- Ensure products/services in client's e-catalog are accurately defined
- Maximize revenue by up-selling other services and achieve fortnightly, monthly client retention and revenue targets
- Systematic follow-up and time-bound closures
- Prompt resolution of complaints
- Daily 10-15 meaningful telephone/video calls with clients
Critical Skills of a Suitable Candidate :
- Client handling and application of Tele-sales techniques
- Active listening and understand the business contexts of clients
- Good Verbal and written communication
- Client handling and application of Tele-sales techniques
- Ability to work independently
You Can Apply if you have:
- 70%+ marks in 10th and 12th -
- B Tech / Graduate with minimum 2 years experience in sales, or Freshers with a Post Graduate Degree in Management.
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