Talent Acquisition Executive at IndiaMart InterMesh Ltd
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IndiaMART InterMESH - Customer Care/Client Servicing Role (1-5 yrs)
- Position holder will be an individual contributor
- Build and manage productive, professional relationships with clients using telephonic and/or video conversations
- Ensure clients are using and deriving benefit from IndiaMART
- Ensure products/services in client's e-catalog are accurately defined
- Prompt resolution of client complaints
- Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
- Daily 10-12 meaningful telephone/video calls with client
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