Recruiter at Indiamart Intermesh Ltd
Views:52 Applications:10 Rec. Actions:Recruiter Actions:8
Indiamart - Executive - Customer Care (1-5 yrs)
- Position holder will be an individual contributor
- Build and manage productive, professional relationships with clients
- Using telephonic and/or video conversations
- Ensure clients are using and deriving benefit from IndiaMART
- Ensure products/services in client's e-catalog are accurately defined
- Prompt resolution of client complaints
- Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
- Daily 10-12 meaningful telephone/video calls with clients
