Senior HR at Indiamart Intermesh Pvt Ltd
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IndiaMART - Business Manager - Client Servicing (3-8 yrs)
Job Summary :
- Servicing the existing clients.
- Achievement of monthly, quarterly and annual sales targets by generating revenue from existing paid members.
- Responsible for client retention, per client revenue optimization & renewals with his/her team.
- Keep a close track on work in process, customer complaints and accounts receivables.
- Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.
- Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures.
- Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers.
- Recruit, develop & ensure Retention of respective team by formulating their development plans,meeting their training needs and communicating with them on a regular basis.
- Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
- Drive performance incentive structure and sales promotion schemes.
- To ensure that all payments are collected as per the companies payment terms.
- Ensure adherence to sales processes and requirements.
- Conduct performance review for his/her team on regular basis.
Knowledge :
- Knowledge and application of sales techniques such as: Rapport building, selling on emotion,building value in the product, and closing the sale.
- Keen understanding of the business and technical contexts in which key accounts are situated.
- Business advisor to your customers.
Skills :
- Quick thinking and problem solving skills
- Excellent verbal communication skills
- Excellent active listening skills
- Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer.
Attitude & Behavior :
- Aggressive self-starter who inspires a diverse team
- Positive and enthusiastic attitude
- Handles Rejection well
- Customer focus and result oriented approach
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
