Executive at IndiaMART
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IndiaMART - Assistant manager/Manager - Client Servicing (1-5 yrs)
Job Summary:
- To generate leads & identify decision makers within targeted leads and initiate the upselling process.
- To penetrate all targeted accounts and originate upselling opportunities for the company's products and services.
- To set up and deliver sales presentations, product/service demonstrations on daily basis.
- Will be responsible for client retention, per client revenue optimization & renewals.
- To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
- To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
- To ensure that all payments are collected as per the company's payment terms.
- Ensure adherence to sales processes and requirements.
- Achievement of monthly, quarterly & yearly business plan.
Knowledge :
Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, building value in the product, and upselling.
Skills :
- Quick thinking and problem solving skills
- Able to work independently and as a team player
- Excellent verbal communication skills
- Excellent active listening skills
Attitude & Behavior :
- Positive and enthusiastic attitude
- Handles Rejection well
- Customer focus and result oriented approach
Experience:
- Preferably from Dotcom, Media, Internet, Banking or Insurance Industry.
- 0.6 Years to 4 years of Relevant Sales Experience
Note:- KRAs of the Profile are mentioned below:-
- 3-4 meetings to be done on a regular basis.
- It includes extensive travel with in the allocated zone.
- It is an individual contributor role.
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