Inbound Customer Support Executive / exp 1 voice process / CRM knowledge / 25k

Job Summary

Offered Salary

- 15,000 - 25,000 Monthly

Locations: Sector 48, Gurgaon (1 Openings)

Shift Timings: 10:00 AM - 7:00 PM

Weekly Days Working

6 Days Working (Sunday Off)

Selection Criteria

Checklist: Required

Mandatory

Checklist: Not Required

Preferred

Education : 12th pass mandatory

- Any Graduate Degree mandatory

Experience

- Experience of 1 yr mandatory

Checklist: Required

- Must have 1-3 yr of experience in voice process

- Experience within an inbound sales team that produces and exceeds their goals consistently.

- Selling experience operating within product/concept sales or online sales in particular.

- Experience of working with MS Office Suite and CRM systems would be a plus.

- Experience of working in a start-up environment would help.

Age ; 20 - 35 yrs

Communication: Excellent English skills Ability to [Speak]

Others: Must have to be active on Phone as well as on E-mail

Job Description

Roles and Responsibilities:

In this role, you will need to:

- Educate about residential solar PV systems to prospective customers.

- Call Inbound Leads and walk them through product presentations on call

- Log all communications with customers in CRM contact database and maintain customer database records.

- Share project proposals/quotes for customers.

- Analyze customer's current and projected electrical usage and financial return on investment.

- Close deals and sign contracts via phone and online presentation/conference calls.

- Have a clear understanding of contract agreements and be able to explain and review agreements with customers.

- Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.