Inbound Associate - Customer Service - Credit Cards (0-2 yrs)
Hiring For the Customer Services Associate For our MNC client
Job Location: Mumbai(Goregaon East)
Salary: Nor bar for Right candidate
Core Responsibilities :
- Handle inbound calls for credit cards/banking and render accurate customer service
- Ensure customer service excellence
- Displaying complete onus to the customer's query/problems
- Escalating/highlighting customer problem Incidences
- Adherence to service and sales compliance
- Cross-selling/upselling on set products (assets and liabilities products)
- Ensuring process efficiency by achieving set targets of call quality
Education :
- Graduate from a recognized university, 2020 Passout only
Skills :
- Excellent written and oral communication
- Good comprehension skills
- Team player with a positive attitude
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
