Impactguru - Team Leader - Telesales (1-5 yrs)
Roles & Responsibilities :
- Responsible to convert the inbound leads and outbound leads ( Medical, Non-Medical or NGO Leads)
- Responsible to achieve daily, weekly & monthly set targets
- Ability to make 40 - 50 calls or more in a day
- Respond, manage & resolve end to end customer queries of inbound and outbound
- Communicate and increase the participation of the customer to fundraise on the platform
- Communicate with customers through series of actions ( either via phone calls, email or chats)
- Develop long-lasting relationships with the customers that exceed the company and customer experience
- Follow SOPs and adapt new processes
- Collaborating with multiple teams, understanding the process and seamless integrating sales & customer service
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
