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12/07 Dipti
HR Recruiter at Impact Guru

Views:38 Applications:17 Rec. Actions:Recruiter Actions:8

Impact Guru - Manager - Retention (2-6 yrs)

Mumbai Job Code: 166786

- Own and drive the repeat revenues and LTVs for customers

- Design and execute retention campaigns for mobile web, apps, and web platforms

- Developing and managing the Retention Strategy to optimize Key Performance

- Indicators including customer lifetime values, retention/churn levels, and average revenue per player

- Responsible for segmentation of the customers based on their behavior.

- Creation and implementation of an optimized daily/weekly/monthly campaign program tailoring communication to different customer segments identified through CRM tool.

- Work closely with Analytics and tech team for building required retention functionalities

- Generate and circulate the weekly monthly retention reports to various stakeholders

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