Account Manager/HEAD Sales

- Iksula Accounts Head- Sales

Qualification :

- Has 6 - 11 years of work experience as a Key Accounts Manager/Client Partner.

- Ecommerce Experience Is Mandatory

- Magento, Drupal, Shopify experience mandatory.

- Ecommerce service based company experience mandatory.

- Is an MBA from an accredited university

- Business Skills : Relationship management, business development, bid management, Client retention, Supplier negotiation, upsell, cross sell, etc.

Roles & Responsibilities :

- Manage projects within client relationships, working to carry out client goals while meeting company goals. Generate sales among client accounts, including upsetting and cross-selling

- Identifies opportunities to grow business with existing clients

- Coordinate with staff members working on the same account to ensure consistent service

- Collaborates with sales team to reach prospective clients

- Service multiple clients concurrently, often meeting deadlines

- Keep records of client transactions

- Operates as the point of contact for assigned customers

- Develops and maintains long-term relationships with accounts

- Makes sure clients receive requested products and services in a timely fashion

- Communicates client needs and demands to employer company

- Forecasts and tracks client account metrics

About Iksula Services Pvt. Ltd. :

- We are an eRetail Strategy Consulting company that helps our clients to setup and manage their online retail business. We design and execute eRetail Strategies for leading brands and retailers in India and US.

- Founded in 2007 by Samarjeet Singh and D.J. Basumatari, (ex eBay directors), we are 900+ members strong and are one of the leading eCommerce services providers globally.

- Our services include Technology development & support, Merchandising Operations, Digital Marketing, Analytics, Supply chain management and Consulting.

- Iksula clients are based across 5 continents with the bulk of revenues coming from USA and Europe. We are a fast growing & dynamic organization with an amazing work culture and environment consisting of people who are extremely driven & passionate about their work.

- We help our clients create beautiful digital experiences for their consumers. We help our clients develop websites, mobile apps, create enriched product content, drive search and provide end to end supply chain support to fuel customer interactions.

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