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07/11 Fredrick
Senior Human Resource at iKeva

Views:121 Applications:3 Rec. Actions:Recruiter Actions:0

iKeva - Center Manager (5-8 yrs)

Delhi/NCR Job Code: 2695

Key Responsibility:

1. Sales & Partnership Management-

a. Lead and Manage P&L of the center, with focus on top-line

b. Lead potential members on-boarding/ client acquisition, Partner and other industry association

c. Lead brand awareness and lead generation for the centre

d. Constant up-gradation of information to know about trends in work-spaces and the industry

e. Develop location specific packages and promotions as required.

f. Design innovative methods and means to generate revenue.

2. Customer Relationship Management

a. Manage customer relationships and ensure optimal service delivery by the team

b. Evaluate and implement better mechanism for customer delivery

c. Lead Community Events on the floor - for members and for external visitors.

3. Operations and Vendor Management.

a. Oversee daily maintenance and regular vendor management, including vendor on-boarding

b. Drive invoicing - members and vendors

c. Member on-boarding.

Desired Candidate Profile:

1. Expertise in Sales and Negotiation skills

2. Proficiency/ experience in Customer Management

3. Team Management and Inter Personal Skills

4. Vibrant personality & positive attitude

5. Great communication skills

6. Need to be able to Multi-task, analyses and solve problems

7. Experience in Vendor management

8. Invoicing and MIS

9. Knowledge with MS-office & experience in any other software or application

Function Weight-age

Sales (New + Re-Sales) and Partner Relationship Management + P&L + Networking 55%

Operations (Including - Billing, reports and MIS +Vendor Management) 15%

Member Satisfaction 15%

Team (Including Outsourced) 10%

I.T. Proficiency 5%

Total weight-age 100%

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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