Manager HR at iKeva Ventures & Knowledge Advisory Services
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iKeva - Assistant Centre Manager (3-5 yrs)
Sales and Partnership Management
- Interact with potential members to onboard them successfully
- Interact with potential partners and other associations for brand awareness and lead generation
- Constant upgradation of information to know about trends in workspaces and the industry
- Develop location-specific packages and promotions as required.
- Suggest innovative methods and means of generating revenue.
- Manage all customer requests and queries for optimal service delivery
- Manage and assist members through their growth and extensions for long-term relationships.
- Customer interactions to understand and enhance the current scope of service delivery
- Engage with members to understand current happiness quotient with the community and member benefits
- Organize functions on the floor - for members and for external visitors.
- Oversee daily maintenance of the center and regular vendor management, including vendor onboarding
- Manage day to day Floor Operations
- Drive invoicing - members and vendors
- Member onboarding and Community and Member Benefits
- Manage the Ticketing system within SLA
- Expertise in Sales and Negotiation skills and proficiency in Customer Management
- Team Management, Interpersonal Skills and experience in Vendor management