Team Leader at Nikon System Private Limited
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I Kall - Executive - Customer Care (0-1 yrs)
We have opening for female tele callers & customer care executive for Noida.
Responsibilities
- The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
- He/She must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Skills :
- Where communicating with the customers is the only task which is carried out majorly,
- A BPO executive should be flexible enough to adapt to any environment or changes happening in the sector. They should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
- Should be a computer literate.
- Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
