HR - Senior Executive at Huawei
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Huawei - Executive - Online Reputation Management (3-4 yrs)
Role:
As the ORM Executive, your day to day activities will be a split between tagging and response management. Tagging implies going through all the mentions/buzz on overall digital platforms and assigning a right sentiment and bucket to it and the latter means replying to queries and complaints on clients social media accounts. You will help ease the managers work load by keeping the social media manager abreast with developments on the clients social media chatter.
Responsibilities:
- Good communication skills both reading and writing
- 6 days working capable of deriving social media insights
- Bucketing feedback from online users
- Replying to complaints and queries on social media
- Understanding of Facebook, Twitter & other social media sites
- Fearless attitude towards technology and a willingness to learn
So, what are we looking for-
- An interest in digital and a notable social media footprint
- A keen eye for detail is essential
- An enthusiastic and outgoing attitude is essential to cope with the fun but busy environment
- You will need to be versatile, flexible and diligent in your approach
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