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31/08 Minal Patel
HR - Recruiter at Hotelogix India Pvt. Ltd

Views:115 Applications:23 Rec. Actions:Recruiter Actions:9

Hotelogix - Customer Service Representative (1-2 yrs)

Bangalore Job Code: 174483

Company Profile:

At AxisRooms we- re passionate about creating innovative solutions to help the hotel industry. We work hard and operate at a rapid pace; the work atmosphere is casual, flexible and collaborative.

The team is composed of dynamic hospitality and technology professionals who are accomplished yet always striving to find a better way of doing things. If you want to be part of a fast growing company, work with amazing people and help make a difference, then we are looking for you.

Roles and Responsibilities:

- Monitor accounts to identify outstanding debts

- Investigate historical data for each debt or bill

- Find and contact clients to ask about their overdue payments

- Take actions to encourage timely debt payments

- Resolve billing and customer credit issues

- Update account status records and collection efforts

- Report on collection activity and accounts receivable status.

- Manage assigned accounts

- Client engagement program

- Handling support tickets and calls

Skills required:

- Working knowledge of MS Excel.

- Comfortable working with monthly targets.

- Patience and ability to manage stress.

- Excellent Hindi & English communication skills (written and oral)

- Problem-solving skills.


More About Us:

We are a small cohesive team where every member enjoys a high degree of autonomy. We want somebody to be conscientious and learn & start contributing quickly. We hate the - throw over the wall- attitude.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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