HGS is hiring for its BPO arm in Mysore for Customer relation officer profile for Inbound Customer Service program- If you are a graduate/undergraduate in any stream

Job Description:

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Desired Profile :-Customer Service Executive plays a critical role in providing an interface between customers and the client/company.

We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well.

The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.

The major skills and competencies required for this role:

Average communications skills, ability to listen and active problem solving skills

Good interpersonal skills

Basic Computer knowledge

Any Graduate/Undergraduate

Age Limit: 18 Years 30 YearsWalk in

Timings: 10:00 am to 4:00 pm

Salary: 1Lacs to 1.78Lacs

HR Contact: Dakshayani Shivanna

Contact Number: 9742073539

Mention "To meet HR Dakshayani" on top of your resume when you reach our office

VENUE:- Mythri Arcade, 2nd Floor, #2766/3 CH 50, 1st Cross, Kantharaja Urs Rd, Saraswathipuram, Mysuru, Karnataka 570009 Visit our website for more information: - http://www.teamhgs.com/

Job Type: Full-time

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