13/06 Neha G
Senior Officer at Hexaware Technologies

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Hexaware Technologies - Manager/Senior Manager - BPO Presales & Solutions (8-15 yrs)

Navi Mumbai Job Code: 78570

Company - Hexaware BPS

Position / Title : Manager / Senior Manager

Work Location : Navi Mumbai

Job Profile:

Creating Solutions for Global F&A/Customer Service/Travel market; supporting large bids in RFP response creation, solutions, pricing, managing client visit etc.

Job Responsibilities:

- Act as F&A/Customer Service/Travel/BFSI solution architect & design F&A/Customer Service/Travel /BFSI solutions for proposals in scope

- Work with sales team to identify pipeline and plan activities on a weekly basis

- Take lead/participate in opportunity assessment onsite and remotely, qualification, developing response strategy

- Proposal development, review and feedback incorporation, competitive positioning, pricing/ commercial decisions

- Work closely with the delivery heads in identifying the right team, getting the pre-sales and delivery teams to develop the solution, estimates, schedules, technical responses etc. to complete the proposal

- Work closely with support functions (like IT/ Quality/ Marketing etc.) for creating a compelling solution/ proposal

- Assist sales team in prospecting with relevant pitch and market/company specific data

- Generate Collaterals, Case Studies, White Papers etc. and assist Sales in pitch evangelism

- Managing client visits

Candidate Requirement:

- Proven track record of managing and supporting large F&A/Customer Service/Travel/BFSI bids

- Good understanding of Global Delivery around Custom Apps and tools used for delivery

- Excellent solutioning, presentation and proposal/RFP response skills

- Ability to travel internationally as required

Experience: 8 to 12 years with minimum 5 years in F&A/Customer Service/Travel/BFSI BPS presales

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