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04/05 Divya Verma
HR at Hexaware BPS

Views:245 Applications:21 Rec. Actions:Recruiter Actions:0

Hexaware - Team Leader - Customer Service - Inbound eCommerce Process (2-8 yrs)

Navi Mumbai Job Code: 35983

Job Description

Great opportunity to work with Hexaware BPS!!

We are currently seeking a high caliber professional to join our team as Team Leader for Ecommerce Process (Inbound Process)

Job Location : Navi Mumbai - Ghansoli

Professional Skills :

- Excellent command on English and Hindi language both verbal and written.

- Knowledge of other languages will be an added advantage.

- People Management Skills required.

- Good knowledge of MS Office Package.

- Strong communication skills - convey information effectively.

- Ability to meet or exceed targets while under pressure from your team members.

- The ability to listen to and understand the query of the team members.

- Independent thinker who takes initiative and exercises a certain degree of creativity and latitude.

- Planning and Target Oriented.

Job Description:

- Maintain client confidentiality.

- Meeting target number of outbound calls/Inbound calls and call monitoring as required from the team members.

- Getting the report from the team members in a timely manner.

- Familiarity with standard capital market concepts, procedures and regulatory framework.

- Providing adequate training for the team members.

Experience and Education:

- Graduation is Mandatory.

- Minimum of 2 plus year of experience as Team Leader on paper

- Preferably Inbound in customer service.

Interested candidate can walk-in for an interview from 10.00 am to 4.00 pm on the address mentioned below :

Divya Verma

Human Resources

9967512343
Hexaware BPS No:3,Sector :II,Millennium Business Park,A Block TTC Industrail Area Mahape,Navi Mumbai

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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