Job Location: Navi Mumbai - Ghansoli

Job Description

Great opportunity to work with Hexaware BPS!!

We are currently seeking a high caliber professional to join our team as Team Leader for Ecommerce Process (Inbound Process)

Job Location: Navi Mumbai - Ghansoli

Professional Skills:

- Excellent command on English and Hindi language both verbal and written.

- Knowledge of other languages will be an added advantage.

- People Management Skills required.

- Good knowledge of MS Office Package.

- Strong communication skills - convey information effectively.

- Ability to meet or exceed targets while under pressure from your team members.

- The ability to listen to and understand the query of the team members.

- Independent thinker who takes initiative and exercises a certain degree of creativity and latitude.

- Planning and Target Oriented.

Job Description:

- Maintain client confidentiality.

- Meeting target number of outbound calls/Inbound calls and call monitoring as required from the team members.

- Getting the report from the team members in a timely manner.

- Familiarity with standard capital market concepts, procedures and regulatory framework.

- Providing adequate training for the team members.

Experience and Education :

- Graduation is Mandatory.

- Minimum of 2 plus year of experience as Team Leader on paper

- Preferably Inbound in customer service.

Interested candidate can walk-in for an interview from 10.00 am to 4.00 pm on the address mentioned below:

Hexaware BPS No:3, Sector :II, Millennium Business Park, A Block TTC Industrail Area Mahape, Navi Mumbai

Point of contact: Divya Verma ( Mob no: 9967512343)

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