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06/11 Mudita Gupta
HR at The Man Company

Views:24 Applications:11 Rec. Actions:Recruiter Actions:4

Helios Lifestyle - Executive - Customer Care - The Man Company (0-2 yrs)

Gurgaon/Gurugram Job Code: 97374

- Manage incoming & outbound calls

- Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Proven customer support experience or experience as a client service representative

- Ability to multi-task, prioritize, and manage time effectively

- Strong phone contact handling skills and active listening.

Skills :

- Should have Good Communication skill.

- Should have good knowledge of Excel.

- Should have good writing skills.

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