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07/12 Heallo Online Health LLP
HR at Heallo Online Health LLP

Views:229 Applications:28 Rec. Actions:Recruiter Actions:19

Heallo Online Health - Customer Support Specialist (2-5 yrs)

Bangalore Job Code: 55853

- We are startup solving skin-care for users in India.

- You will be working directly with customers and interacting with them on a Semi voice medium like calls, chat or email. The workload would be 70-75% calls and 25-30% chats or email. You will be responsible to drive customer satisfaction. You will have to provide timely and satisfactory responses related to queries in skin-care under the training & guidance of dermatologists.

- This is a shift based job. And you will have to work in either in a morning or an evening shift.

- Female candidates preferred.

What we are looking for :

- At least 2 years of experience in a consumer-facing role like customer service or relationship management.

- Exceptional verbal and written English skills

- Fluency in Hindi and any other south Indian language.

- Patience, empathy and great listening skills

- Customer friendly and positive attitude

- Extreme attention to detail.

- Passion to get things done quickly and thoroughly.

- Experience in chat and call support is valid

- Male Candidates Do Not Apply

- Candidate should know one other language than Hindi and English

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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