Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
10/06 Agnelo Miranda
CEO at Zedass Associates LLP

Views:119 Applications:59 Rec. Actions:Recruiter Actions:0

Head - Sales Operations - Education (5-10 yrs)

Maharashtra/Mumbai Job Code: 162240

- Co-ordinate with Teachers, Schools, Colleges, and Educational Institutions & provide day to day support for the system/product under development

- Build a strong relationship with the existing portfolio of clients, manage customer service & ensure customer retention

- Achieve and exceed sales goal & KPIs set by the Manager

- Provide sound advice to potential and existing customers

- Coordinate pre-sales and post-sales follow up

- Work with both internal and external stakeholders to ensure customer satisfaction & completion of tasks as per deadline which includes reporting to the development team on fixes needed

- Create and Conceptualise strategies with senior management

- Develop policies that will correlate with strategies

- Set up MIS based processes with the team to ensure timely execution of tasks as per the above strategy

- Define product roadmap

- Create effective communication workflows

- Relieve the Principal and Head of Technology of as much of the administrative burden as possible

- Monitor market trends and provide regular competitor feedback

What do we require?

- An Operations cum Salesperson with a proven, successful background in sales and operations management with 5-8 years experience in the EdTech space

- Excellent interpersonal, communication & presentation skills

- Must be able to thrive in a very fast-paced environment

- MBA from a premier Institute is a must

- Passion to work in a fast-paced start-up

- A strong networker & relationship builder, with good and tactful negotiation and pitching skills

Passionate about education :

- A strategic thinker

- Knowledge of business functions

- Has strong attention to detail and deliver work that is of a high standard

- Possess the ability to prospect and manage senior-level relationships.

Add a note
Something suspicious? Report this job posting.