Talent Acquisition at Arting Digital
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Head - Sales - IT (10-20 yrs)
ROLES & RESPONSIBILITIES
Serve as the lead point of contact for all customer account management matters.
- Should have a strong network/ contacts in IT industries.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Upsell and cross sell in all our existing India accounts and promote Cubastion offerings.
- Develop a comprehensive plan to maximize the account's growth and unlock its full potential.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Prepare reports on account status.
- Collaborate with presales and sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.
QUALIFICATION, SKILLS & EXPERIENCE :
- More than 10 years' work experience in sales (IT Services) - B2B.
- Should come from Tier 1 pedigree of institutions.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent interpersonal & communication skills
- Selling skill, Influencing & Negotiation skills, Presentation skills
- Strategic Thinking & Alignment, Knowledge Management, Accountability & Responsibility
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