Your Day-to-Day :

- Manage and grow revenue and market share at designated govt. agencies to maximize customer satisfaction and achieve strategic objectives

- Develop and maintain client relationships to ultimately drive exponential revenue growth

- Develop and execute account strategy by collaborating with internal teams to deliver stronger, more relevant value propositions

- Cultivate customer relationships and ensure effective service delivery to accounts

- Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts

- Support execution of strategy at the account level

- Work with and bring in experts/specialists where required

- Oversee all account activities within assigned territory

- Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing

- Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities

- May provide customer product training as necessary

- Accountable for individual expense budget management

- Own account relationship and drive overall customer satisfaction for assigned accounts

Basic Qualifications :

- Bachelors Degree in any Technical discipline (preferably Electronics or Computer Science)

- Able to travel 70%+

- 7-8 years of demonstrated successful customer facing Technical Sales Experience or selling Software (SaaS)

- 4+ years- field sales experience managing Major Accounts Solution or consultative sales experience

- Experience selling into state governments of India or Central Govt. Agencies under MHA

- Data management experience using Salesforce (preferred) or similar CRM

- Able to clearly articulate complex solution offerings across technical and non-technical audiences

- Demonstration of intellect, drive, executive presence, sales acumen

- Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business

- Excellent written and oral/presentation skills

- Ability to develop and conduct effective presentations with contract decision makers (c-level)

- Knowledge of the full life cycle of the sales process in govt. procurement from prospecting to close

Preferred Qualifications :

- Law Enforcement/Public Safety experience in India

- Masters or advanced degree (MBA)

- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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