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08/04 K Kumar
HR Manager at Karvy Group

Views:1244 Applications:240 Rec. Actions:Recruiter Actions:40

Head - Customer Service (8-10 yrs)

Mumbai Job Code: 154608

Key Responsibilities :

- Engage proactively with RMs and be their single point of contact for all service related requirements.

- Ensure timely resolution of queries & requirements raised by clients and RM's.

- Coordinate with other teams & outfits for critical & complex requirements & escalations.

- Be hands on and provide best in class service to clients.

- Ensure timely revert to clients & respective RMs towards pending documentations/KYC.

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