Head - Customer Care - Telecom (8-12 yrs)
Job Profile:
- Responsible for Customer Care function which includes Complaint & Query management, Customer Care Six Sigma processes, Customer Retention, Call Centre operations & Service Delivery interface with channels & back end operations.
Candidate Profile:
- MBA with 8- 12 yrs of exp in Customer Care function out of which min. 4 yrs with a Telecom Service Provider
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
