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09/11 Sameer Quraishi
Talent Acquisition Partner at HDFC Bank

Views:757 Applications:243 Rec. Actions:Recruiter Actions:27

HDFC Bank - Senior Manager/AVP - Branding & Design - Retail Branch Banking (8-18 yrs)

Mumbai Job Code: 135572

Job Purpose

Drive customer portfolio management to grow and protect existing revenue streams, increase customer satisfaction and support execution of customer retention strategy for all retail customers

Job Responsibilities(JR) : 6 - 8 Areas

Actionable (4-6)

- Building the Retail Design

- Sound understanding of Retail Design in relation to Store/Branch layouts and Visual merchandising.

- Should have worked on Visual Merchandising projects and their articulation.

- Experience in branding and creative development and should have worked with design and marketing agencies to drive the visual identity of the brand.

- Managing the Design Process

- Maintain and build on existing guidelines and be a custodian of the design process.

- Have a good understanding of interpreting branch layouts/blueprints and ensuring they comply to standards and also understanding opportunities for visual merchandising and branding

- Manage all design initiatives and ensure timely execution and closures while liaising with both external and internal stakeholders.

- Leveraging Customer centricity and research

- Understand Customer journey and touchpoints within the branch/store.

- Leveraging customer research and feedback to optimizing the visual architecture, retail design and processes.

- Marketing and Communication

- Deep understanding and appreciation of brand aesthetics and communication.

- Excellent command on all elements of marketing communication and its critical appreciation.

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