HR at Harmony Data Integration Technologies Pvt. Ltd.
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Harmonydi - Sales Administration Role (1-5 yrs)
Key responsibilities :
- Provide auxiliary support for Sales staff and their customers
- Assist in the creation of quote configurations, verifying order and invoice accuracy
- Liaison with the Customer Success department to ensure a positive customer outcome
- Maintain and update sales and customer records in CRM
- Tasks, Action Items, Calendar Invites, Etc. Track Renewals
- Communicate important feedback from customers internally
- Stay up to date with new products and features
- Perform basic customer service functions, like answering questions or responding to inquiries
- Assist Sales Account Manager(s) by working closely with customers and helping to resolving any customer issues or inquiries
Job requirements and skills :
- Sales Skills
- Strong English verbal communication skills
- Strong written (Email) communication
- Understanding of the Technology Channel
- Proven work experience as a Sales Administrator a plus
- Hands on experience with CRM software a plus
- Understanding of sales performance metrics
- Excellent organizational and multitasking skills
- A team player with high level of dedication
- Ability to work under deadlines
- Demonstrate a customer focused approach
Company Benefits :
1. Health Care Benefits for Employee and their family.
2. Dental Care Benefits for employee and their family.
3. Work from Home Workstation Furniture.
4. INR 10,000 on Life Event like Marriage and Child Birth.
5. Medical Emergency Leaves.
Work timings : 5:30pm-2:30am