Manager- Talent Acquisition at HappyLocate Relocation Services Pvt Ltd.
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HappyLocate - Associate - Inside Sales (0-3 yrs)
Inside Sales Associate
- HappyLocate is hiring for Inside Sales Associate for Bangalore Location & looking for immediate joiners only / early joiners who can join within 2 weeks.
Job Description :
1. Provide customers with product and service information.
2. Manage end to end customer life cycle: from customer on-boarding to post service engagement with customers.
3. Excellent on Negotiations
4. Responsible for end-to-end lead conversion.
5. Handle customer inquiries via Telephone, Live Chat & and by email.
6. Coordinating with vendors to ensure quality service to customers.
7. Manage escalated service concerns received from customers.
8. Identify and escalate priority issues.
9. Document all calls information according to standard operating procedures (SOP)
10. Operating on CRM tools (Freshdesk)
11. Strong Aptitude for Customer Experience, Customer Satisfaction and Customer Delight.
12. Excellent Communication Skills - both English & Hindi, any local language is desirable.
Job Location: Bangalore (Work from Office)
Shift: 8:30 AM to 9 PM (Rotational shift any 9 hours)
Week Off: 5 Days Week Off in a month (Rotational/Basis Weekly Roster)
Role Type: Full Time with HappyLocate
Office Address: 101, B Wing, Brigade Magnum Amruthahalli, NH7, International Airport Road, Bengaluru, Karnataka 560092
Perks & Benefits :
- High Incentive Role
- Employees in this role are eligible for upto 6 appraisal in the first year basis performance
- Health Insurance for employee, spouse & 2 children up to 4 LPA
- Weekly Reward & Recognition by Sr. Leadership (monetary/non-monetary benefits)
Bhavleen (HR) - 7521904649
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