08/08 HR
Manager at HappyLocate Relocation Services Private Limited

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HappyLocate - Assistant Manager/Manager - Customer Success (0-2 yrs)

Bangalore Job Code: 86192

Assistant Manager/Manager - Customer Success

HappyLocate has been operational for 3 years and is in its advance revenue growth stage. The person will be a core team member- in the company, passionate and should be aligned to the vision of the Company with long-term growth.

We are looking for outstanding candidates for Customer Success team who can manage end to end relocation. This role will be on a full-time basis, based out of HappyLocate, K. Narayanpura, Bangalore, and has the potential to evolve quickly into a Manager role based on the candidate's experience and expertise.

Responsibilities :

- Managing inbound Customer conversion on our Technology Portal.

- Customer Service

- Working on CRM Tool

- Negotiation & Deal Closure

- Manage end-to-end customer lifecycle, from customer on-boarding

- Coordinate with internal teams to ensure quality service to customers

- Follow Standard Operating Processes

- Candidates with Proficiency in English, Hindi and any other regional language will be preferred.

- Candidates with prior experience of sales & customer relations are recommended.

- Ability to be proactive with minimal guidance in a dynamic environment.

- Experience with Technology/ Relocation/ Startups would be useful.

- Great written & verbal communication skills.

- High detail orientation.

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