Manager at HappyLocate Relocation Services Private Limited
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HappyLocate - Assistant Manager/Manager - Customer Success (0-2 yrs)
Assistant Manager/Manager - Customer Success
HappyLocate has been operational for 3 years and is in its advance revenue growth stage. The person will be a core team member- in the company, passionate and should be aligned to the vision of the Company with long-term growth.
We are looking for outstanding candidates for Customer Success team who can manage end to end relocation. This role will be on a full-time basis, based out of HappyLocate, K. Narayanpura, Bangalore, and has the potential to evolve quickly into a Manager role based on the candidate's experience and expertise.
- Managing inbound Customer conversion on our Technology Portal.
- Customer Service
- Working on CRM Tool
- Negotiation & Deal Closure
- Manage end-to-end customer lifecycle, from customer on-boarding
- Coordinate with internal teams to ensure quality service to customers
- Follow Standard Operating Processes
- Candidates with Proficiency in English, Hindi and any other regional language will be preferred.
- Candidates with prior experience of sales & customer relations are recommended.
- Ability to be proactive with minimal guidance in a dynamic environment.
- Experience with Technology/ Relocation/ Startups would be useful.
- Great written & verbal communication skills.
- High detail orientation.