Happi Mynd - Customer Success Trainee (0-1 yrs)
Communicating with clients via phone calls, emails
- Identifying and resolving client queries
Maintaining a detailed and accurate record of all client details and communications
- Ensuring to respond to client queries in a professional and timely manner
- Providing clients with relevant information on the products and services offered by the company
- Identifying and making promotional/marketing offers to potential clients
- Achieving the monthly/yearly targets
- Performing on-site visits (optional)
