Happay - Manager/Account Manager - Customer Success (1-7 yrs)
Role: Account Manager (1 to 7 years work exp)
About us :
- At Happay, we're on a mission to provide businesses the simplest, one stop solution to meet all their travel & expense management needs. Our industry-leading technology solution is used by over 6500+ customers across 40+ industry verticals and includes conglomerates like PWC, the Tata Group, the Landmark Group, Wellspun, JubilantFoodworks and manymore.
- Funded by Sequoia Capital and Prime Venture Partners, we're a team of 250+ based out of Bangalore. We've won the CIO Choice Award and Technoloviti Award for the Best Expense Management Solution for two years in a row now (2019 & 2020). Deloitte's Technology Fast 50 Award (2020) is the recent accolade in our kitty. Besides expanding our dominance in the Indian market, we are also gearing to launch our solution in the international markets very soon. We're looking for folks who are interested in a high-impact role, and are able to jump in right away to help us scale Happay to the next level of growth.
Learn more about Happay at www.happay.com
About opportunity :
- To accelerate our growth further, Happay is looking to build the industry's best Account Management team.
- This role will involve in managing existing Accounts of Happay's and conducting the up-selling process as well.
We are looking for someone who :
- Has experience in Account Management & Up-selling as well - preferably with a financial product
- Loves working in growth stage start-up
- Is Excellent in building and nurturing relationships in industry
- Easily collaborates with internal teams (marketing, product, design and operations)
- Has strong interpersonal and communications skills
Role & Responsibilities :
- Managing the entire show of Account Management and supporting clients by providing end to end solutions.
- Will also be be responsible for New customer acquisition in relevant target segments.
- Generate and own leads through various initiatives.
- Respond to queries from potential and existing customers, communicate Happay's value proposition and negotiate deals successfully.
- Understand client needs and address within defined TAT
Personality attributes :
- Customer First, Ability to make positive impact on every interaction, able to understand customer needs and find a solution
- Interpersonal effectiveness and ability to influence.
Interested - We like to keep it simple - understand our product on Happay.in, come to our office (preferably) and tell us why we should use Happay expense management solution. Blow our minds by demonstrating your excellent sales acumen.