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09/02 HR
HR Manager at Gxpress Solutions(India) Pvt. Ltd.

Views:251 Applications:44 Rec. Actions:Recruiter Actions:33

Gxpress - Executive - Customer Service (0-2 yrs)

Jaipur/Rajasthan Job Code: 146397

- Keep records of customer interactions, process customer accounts and file documents

- Provide accurate, valid and complete information by using the right methods/tools

- Follow communication procedures, guidelines and policies

- Resolve customer complaints via phone, email, mail or social media

- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

- Responsible for tracking the shipment of final products according to customer requirements

- Responsible for the preparation of appropriate and accurate logistics reports for customers

- Monitor deliveries and ensure customer satisfaction

- Responsible for maintaining accurate logs of all transportation and goods.

- Good oral and written communication skills.

- Job Type: Full-time

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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