Product Manager at Hubble
Views:41 Applications:17 Rec. Actions:Recruiter Actions:10
Gullak Technologies - Executive - Customer Support - Hubble Money (0-1 yrs)
Customer Support Executive
Responsibilities :
- Manage Incoming Calls or Chats and Customer Service Inquiries
- Follow Up to Ensure That Appropriate Actions Are Taken on Customer Requests
- Acknowledging and resolving customer complaints.
- Refer Unresolved Customer Grievances or Special Requests to Designated Departments For Further Investigation
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
Requirement :
- Bachelor's degree
- 6 months to 1 year of work experience
- Comfortable with computers and online tools like Intercom, google docs/sheets, etc.
- Hindi and English is must (Other regional languages are good to have
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
