Job Description :

The Group Head Agency has the responsibility of :

- Driving sales and achieving the sales target of the Branch Planning

- Ensure monitoring and analysis of performance of each team member (BM) under him against identified targets

- Build required licenses with agreed activisation & productivity goals

- Target Achievement Identifying, recruiting, training & hand holding of ZMAs.

- Drive and achieve sales and advisor recruitment targets

- Build profitable product portfolio

- Achieve agreed persistency targets

- Distribution Efficiency ZMA recruitment advisers activation, productivity revenue generation build MDRT/COT/TOT

- Operational efficiency includes sales & documentation process compliance.

- Customer service compliance, distributor support compliance and learning requirements compliance.

- Drive FTR (First Time Right).

- People Management.

- Training & development of BMs & agency force.

- Conduct regular sales development program for the BM/ Agents.

- Drive various activities for business & recruitment of agents.

- Monitor satisfaction of the region through managing satisfaction of the team, distributors and customers.

- Support & mentor non performing BMs.

- Managing attrition Responsible for at least 70% of the team members to achieve.

- Goal Sheet Targets

Key Performance Indicators :

Qualitative :

- Achieving sales targets Recruitment of Team & Advisor Activisation / Productivity of Advisor

- Achieve desired revenue Targets (Branch Profitability within set timelines)

Quantitative :

- Achievement of Monthly / Quarterly / Half yearly and Annual Sales Targets

- Persistency Targets

- Freelook Cancellation to be - 2%

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