Gradeup - Associate/Senior Associate - Student Success (1-2 yrs)
- As Associate/Sr Associate (Student Success), you will be working with a team thoroughly dedicated to enhancing the effectiveness of students enrolled in our paid courses.
- We monitor how students use our online courses, respond to their doubts, and reach out to them on phone in case of any difficulties.
- Daily and weekly reporting for tracking for further improvement in the process.
- A highly pro customer mindset and seriousness towards studies are important for this role. Other than this, it's a great opportunity for fresh graduates who want to work in meritocratic and fast paced environment.
- Education: Graduate
- Work experience: 0-2 years
- Strong Analytical and logical skills
- Industry Experience: Education (preferred)
- Excellent written and communication skills
- Proficient in MS Excel