GoGame - Executive - Customer Success (0-2 yrs)
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
- Great interpersonal and relationship-building skills.
- Customer service experience and a customer-centric attitude.
- Knowledge of other languages is helpful if the company works internationally.
- Some B2B sales experience is often beneficial if the role involves upselling.
- Team player & Good time-management skills
Work from Office Needed- Bangalore