22/09
Manish Agrawal
Managing Partner at GMX Services
Managing Partner at GMX Services
Views:6 Applications:5 Rec. Actions:Recruiter Actions:2
GMX Services - Retention Specialist - Voice Process (0-3 yrs)
Retention Specialist
Key Responsibilities :
- Use various leads sources provided to generate phone sales
- Follow Sales script for each call
- Actively celebrate daily renewal sales within team
Renewal (If applicable) :
- Follow renewal script for renewal calls
- Obtain referrals as part of renewal call
- Updating renewal member information on renewal sales form
- Maintain renewal statistics for every renewal call
- Contact renewals as per Renewal policy
Administration :
- Document sales at the end of the call
Process : Shield (Retentions)
Shift Window : 24/7
Working Days : 5
Notice Period : Maximum 15 days
Week Offs : Any two (Rotational week offs)
- Graduate/Undergraduate with minimum 6months Inbound Voice Experience Mandatory
- Voice Selects Only(Excellent communication )
Salary : upto 33K Inhand depending on the last drawn package
International Voice Process for MacAfee retention, Candidate should be ok with Day/ Night / rotational Shift
Education : HSC is ok
- No relocation case, No freshers, Age maximum 40 yrs.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
