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06/10 Nalini Nadar
HR at Gigs Media Pvt Ltd

Views:30 Applications:9 Rec. Actions:Recruiter Actions:0

Gigs Media - Customer Care Executive (0-2 yrs)

Mumbai Job Code: 179931

Responsibilities Of Candidates Include :

- Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints

- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications

- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

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