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20/07 Anamika
Talent Acquisition Executive at Get My Parking

Views:157 Applications:70 Rec. Actions:Recruiter Actions:5

Get My Parking - Manager - Customer Success (1-10 yrs)

Bangalore Job Code: 283597

- Serve as the lead point of contact for all customer account management matters.

- Acting as the main point of contact between clients' and internal teams.

- Build and maintain strong, long-lasting client relationships.

- Negotiate contracts and close agreements to maximize profits.

- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).

- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.

- Collaborate with sales team to identify and grow opportunities within territory.

- Assist with challenging client requests or issue escalations as needed.

- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions

Requirements :

- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.

- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.

- Good experience with CRM software and MS Office (particularly MS Excel).

- Proficient in making Presentations

- Experience delivering client-focused solutions to customer needs.

- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

- Excellent listening, negotiation and presentation abilities.

- Strong verbal and written communication skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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